Jambalaya Brands chooses SOLO Server for Software eCommerce and Customer Relationship Management

Jambalaya Brands, Inc. is a St. Louis-based software sales and marketing firm. Jambalaya publishes the popular Audio Xtract™ and Swiss Army Ware™ brands of software, and is dedicated to offering the latest technologies in a consumer-friendly format.

After installation of the SOLO Server, Jambalaya Brands took on the task of selling the huge close-out of the extremely popular 321 Studios software products. “Frankly, we were a bit concerned as to how the system would perform,” said Jambalaya VP of Business and Customer Development Gene Schenberg. “However, as SOLO Server processed thousands of visits and tens of thousands of dollars of purchases without a flaw or a system slowdown, we relaxed. Now, it’s business as usual no matter how hard we are hit by orders or customer queries.”

Jambalaya Brands utilizes SOLO Server for all of their eCommerce and Customer Support needs, including:

• Order entry
• Real-time credit card authorization
• Shipping products to customers
• Electronic Software Delivery
• Electronic License Activation
• Federal Express air bill generation
• Affiliate signup and management
• Software distributor order entry and management
• Merchant account integration
• Customer trouble ticket system
• Frequently Asked Questions Database and Searchable Knowledgebase
• Customer email broadcasting
• Affiliate features
• Bundled products
• Up-sell products
• Financial reporting
• Most other SOLO Server features listed at SOLO Server Features

You can learn more about Jambalaya Brands at: www.axtunlimited.com.