NewStream Solutions Partners with Concept Software Using SOLO Server

NewStream Solutions is a total solutions provider for product assembly, fulfillment, customer support and online marketing needs. They offer a variety of services to help streamline business processes and improve ROI. With world-class customer support and proven operational excellence, they ensure complete satisfaction with every order.

“The greatest difficulty, in creating “one stop shopping” for a software developer’s product fulfillment needs, is integrating all of the components,” says John Huhn, CEO of NewStream Solutions. “It’s getting the essential software package that will interconnect all of the various operations seamlessly. It has to act as an eCommerce system, a customer relationship manager, manage technical support tickets, provide customer support and shipping information. Our search for a system that can handle all of these requirements was extensive. What convinced us was the complete array of features of SOLO Server along with Concept Software's tremendous customer support that is essential to maintaining your business.”

SOLO Server provides NewStream Solutions with the capability to not only provide online eCommerce transactions but to allow customers to track online order status reporting, forecasting and production planning. It’s long product history and frequent updating guarantees that your online orders are processed accurately and promptly.

Along with eCommerce functionality, SOLO Server also provides the latest in Electronic License Management and software security to give NewStream Solutions’ customers immediate access to their software applications using the Internet. With Electronic License Management, you are given the functionalities to de-activate software purchased fraudulently, send product updates, track customer usage and more.