Creating SOLO Server Licenses


Test licenses are available for your development and testing needs as you may deem necessary, but test licenses should not be distributed to customers. At the end of each calendar month, all test licenses are purged from SOLO Server. You will not be charged for creating test licenses.

All other non-test (or "live") licenses created in SOLO Server (regardless of how the licenses are created) will not be purged, however, and will result in account charges/fees being assessed to your SOLO Server account. There are various ways of creating non-test licenses, including, but certainly not limited to the following examples: Manually adding a license, processing an order without using the test credit card number, or performing Web service calls.

Adding and Activating Test Licenses

To test activation, you must first generate a license to activate.  To do this, sign-in to SOLO Server, go to the menu Customers / Add a Test License. Find the appropriate product option in the list, and click the Add New Test License button. If you are evaluating SOLO Server, then select the "Protection PLUS 5 SDK Sample Full License" product option from the list. Now you can copy the License ID and Activation Password from SOLO Server and paste this information in for either of the activation screens.

If you get an error response during your activation attempt, review the references available and/or contact us for assistance.

Adding Live Licenses

Before you can add a live license, you must first locate or create a customer record for which the license will be issued. You can locate a customer using the Search menu, and you can add a customer using the Customers / Add a New Customer menu item.  Once you have located or added the customer record, you should arrive at the Customer Details page. If not, you should find a small View Customer link in the bread crumbs, which are just under the main menu. Then, follow the steps below:

  1. From the Customer Details page, scroll down to the Licenses & Other Items section, and click the Add License button.
  2. Select the appropriate Product Option from the list.
  3. From here, you may click the Begin New Cart button and use the shopping cart to process the order, or use the Add New Prepaid License button to add a license without using the shopping cart:

Begin New Cart

Using the shopping cart while logged into SOLO Server allows you to in put and charge a credit card for the order, or process it as a prepaid order (which is typically done if you have already received payment). Using the shopping cart will always automatically send an order confirmation email to the customer. Simply complete the checkout process to create the license, and the customer will be notified of their order.

Add New Prepaid License

If you do not want to send the customer an automated email notification, and/or do not need to process a payment, then use the Add New Prepaid License button. This will show an Add License page with default product option values that you can adjust if needed. If you are uncertain about any of the fields, click the Help icon at the top right of the page or use the menu Help / Help for this Page to see more information in the SOLO Server manual. Click the Submit button to add the license, and then provide the customer the License ID and Activation Password, which they need to be able to activate the software.

Working with Network Floating Licenses in SOLO Server

Network Floating Licensing is where an application may be restricted to running on a specific network, and restricted to a certain number of concurrent seats (where a seat may be a user or running instance of your application).

After adding a license in SOLO Server, you can edit the license details to customize additional settings.  When editing these details, you can change the number of network seats a given license may allocate by modifying the License Counter value.  When using semaphores for network floating, the license will need to be refreshed after applying this change.