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Contact SoftwareKey

Contact SoftwareKey today!

Each software publisher has different licensing needs.  Book a consultation with Team SoftwareKey to explore the solutions that meet your requirements.

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We are happy to answer any questions you may have about our products and services.  Help is just a few clicks away using the Get Help button on the bottom right of our website.
  • sales@softwarekey.com
  • support@softwarekey.com
  • +1 321.221.1497
  • 1319 Green Forest Ct Suite 406, Winter Garden, FL, 34787, USA

SoftwareKey Continues to Exceed My Expectations

We've been using SoftwareKey since 2005. They have been essential to our ability to license our software, and they haven't had any issues keeping up with our growth. SoftwareKey has been incredibly responsive with my needs and requests for features. Their support is also very proactive with issues I didn't even know I needed to fix. I can't recommend them enough when it comes to a product licensing. They are there whenever we need them, and they also continue to exceed my expectations when it comes to our company's needs.

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Vu Nguyen Web and E-commerce Manager, RoboMatter

Expert, Timely Support Even with 13H Time Difference

The most impressive feature of SoftwareKey is the quality and expertise of its support. As an Australian business, email was the common interaction. All questions were answered in a timely, respectful, expert and comprehensible manner whether simple or complex. As educators, these were qualities we most notice and most value.

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Bernice Kelly Owner, School by Design

We Made the Correct Choice with SoftwareKey

We have been impressed with both products and services by SoftwareKey. First and foremost, it works and when we need help we get it. Dependability is second to none - of any product I have used in the last 3 decades. They are receptive to constructive criticism, and are always honest in their approach.

SoftwareKey created a custom report for us, which allows us to view our licensing base - and what version they are on - in the blink of an eye, helping us support our customers better.

We made the correct choice when we made the decision to use their technology.

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Chuck Vigeant M.Ed. Managing Partner, CLEARIFY®

The SoftwareKey System is the complete package!

I wanted to make sure that everything was set up right, and that required more than your standard support. I was willing to pay for additional help, so I signed up for the Jump Start program.

Team SoftwareKey worked with me to get it scheduled, because my schedule has been so tight. And they were thorough. They went through all the settings and checked under the hood for me, making sure we had everything set up right.

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Michael Gencarelli Co-Founder / nGeneYes, Inc.

Invaluable Customer Support!

I wrote a custom software dialog that gives our user the ability to evaluate our software or activate it, which is an advanced application that requires API calls and custom modifications to the license to activate both licenses. The SoftwareKey API has lots of options, so I worked with Tanner to activate their software and another licensed feature needed for our custom software licensing use case. Tanner's knowledge and support was invaluable throughout the process. I don't believe I would have been able to accomplish this task in an efficient manner without him.

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Brooks Wait Owner & Certified LabVIEW Architect, Brooks Consulting LLC

I Feel Like an Important Customer, Not Just Another Number

Customer service was absolutely the most important feature I was looking for. I knew that whichever licensing solution I selected, I would be partnered with that company for a long time! Tanner and the team at SoftwareKey were awesome. I used two hours of Jump Start services to get everything up and running, and a third hour to review everything and to make some tweaks to my licensing strategy. Now I am up and running and couldn't be happier! And I know that the SoftwareKey team is just an email away to answer any of my questions as they come up. SoftwareKey offers a complete licensing solution that is easy to implement. And if you are a coder that is not familiar with licensing, they offer great customer care to get you up and running.

In my opinion, what separates SoftwareKey from other licensing solutions is the customer care. They are very responsive to emails and they offer an excellent Jump Start service to get you up and running. They want my business and they are willing to work with me and support me to keep it. I feel like an important customer with SoftwareKey, not just another number. Not to mention that the licensing solution is great as well!

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Jason Grabowski Owner / Baseline Achieved, LLC

World Class Customer Support and Proven Operational Excellence

SoftwareKey has world-class customer support and proven operational excellence. They work hard to ensure complete satisfaction with every order. What convinced us was the complete array of features of SOLO Server along with their tremendous customer support that is essential to maintaining your business.

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John Huhn CEO NewStream Solutions

The Jump Start Service Was Great and Helped Me Relax and Sort Things Out

We are a new startup business and will initially be selling software to the construction industry and providing consulting services.

What I really like about the SoftwareKey System is that it's quick to setup, provides full automation when using SOLO Server for customers to download and activate software instantly and it will also integrate with FastSpring for payments.

We are in the process of launching our first product. I went with the SoftwareKey System as the system looked relatively easy to implement and the fact that the client can purchase, download and activate automatically without me having to deal with that side of things is a great time saver.

I researched a lot of different products and kept coming back to SoftwareKey for the below reasons. They have a large amount of online information including online tutorials, webinars and tips, etc. which is great. As I am totally new to the licensing of software, one massive thing for me was good customer support for which I have only read good reviews about in regards to SoftwareKey. I also found their pricing to be very reasonable - especially important to me was that I did not want to be paying out huge amounts for the software automation for downloading and activating the software. This was important to me as a new start up company and not having massive cash reserves to rely on until the product gets some traction.

I used the Jump Start Service a few nights ago to make sure I was doing things correctly etc. Dan from SoftwareKey was who I dealt with and I have got to say he was great - relaxed and helped me sort things out - no worries. So yes the customer service is great. I would not hesitate for a second in recommending SoftwareKey.

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Mark Daniel Director of Explicit Business Solutions Ltd

They Always Help Me with a Prompt, Cheerful, and Very Easy to Understand Response

We have been using SOLO Server along with Protection PLUS 4 SDK for several years. We recently upgraded to Protection PLUS 5 SDK, and the SoftwareKey support team has helped make the transition a success. With our software release date quickly approaching, things began to become a bit hectic and I had some urgent questions that needed answers. SoftwareKey support promptly supplied me with more than ample documentation, and got me on the right path to resolving my issue that night before the start of the next business day. No matter how simple (or dumb) of a question I have, they always help me towards a resolution with a prompt, cheerful, and very easy to understand response.

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Adam Reue Senior Software Engineering Project Manager, Revcord

The Best Investment I Have Ever Made for My Business

I just want to thank you SoftwareKey for the # 1 greatest product and customer service that you have supplied me with for the past nine years. My business could not operate without you and you take so much of the work load out of my business that you could not even imagine. SoftwareKey is like having your very own special department for your own business. SoftwareKey has the # 1 greatest one-on-one customer support that you could ever ask for. I know SoftwareKey has been the best investment I have ever made for my business and I look forward to many more years of doing business with you. Keep up the great work and as always I look forward to seeing what new feature you have for us coming in the future.

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Ray White Fog Line Software LLC
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