Privacy Policy

Effective Date: July ​5, 2018

The following Privacy Policy governs the online information collection practices of Concept Software, Inc., an Ohio Corporation, also doing business as (via registered DBA) SoftwareKey.com.   Specifically, it outlines the types of information that we gather about you while you are using the www.softwarekey.com, secure.softwarekey.com and support.softwarekey.com websites (the “Sites”), and the ways in which we use this information.

By visiting and using the Sites, you agree that your use of our Sites, and any dispute over privacy, is governed by this Privacy Policy. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we'll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Sites after we post any such changes, you accept the Privacy Policy as modified.

Our postal address is:

SoftwareKey.com
13350 W Colonial Dr Suite 310
Winter Garden, FL 34787
USA

Our phone number is: 321-221-1497.

We respect the privacy of all visitors to our Sites, including our mailing list subscribers and those who send us information via email and/or our online contact form. 

What information do we collect?

First name, last name, phone, email, company, address, city, state, zip code, country, products and services you are interested in discussing with us and voluntary comments, IP address and time and date of your inquiry or subscription.  We also use cookies to identify visitors to our Sites.

You are not required to provide us with any personal data.  If you do not provide us with contact information, we won’t be able to contact you.  If you disable cookies, our Sites may not function properly.

What is our role with respect to the information we collect?

With respect to the personal data we collect, we act as a data controller.

What is this information being used for?

This information is used for the pursuit of our legitimate interests, including:

  • Marketing
  • Sales
  • If you become a client, delivering products and services that you purchased

How is this information used?

  • Email correspondence
  • Telephone correspondence
  • Online Chat
  • Social media
  • Marketing and sales efforts

How do we secure this information?

  • Data is stored in access-restricted servers
  • Data is transferred via secure connections

What third parties access it and is it transferred to foreign countries?

We rely on service providers to help us process your personal data in some cases, including:

If we need to transfer your personal data to foreign countries and the proposed transfer is regulated by EU General Data Protection Regulation or “GDPR”, or other applicable law, we will ensure that such transfers are subject to appropriate safeguards as required, including use of Standard Contractual Clauses or the recipients’ Privacy Shield certification, as applicable.

How long do we keep your data?

We may store your data indefinitely.

General Data Protection Regulation (“GDPR”)

The GDPR took effect on May 25, 2018 and is intended to protect the personal data of people residing in the European Union and also applies to those in the wider European Economic Area (“EEA”).

As a company that markets its Sites, content, products and/or services online we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. However, if and to the extent that the data that you provide to us in the course of your use of our Sites or services or products is governed by the GDPR, we will abide by the relevant portions of the regulation.

If you are an individual, about whom we gather information, and a resident of the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction of or objection to processing, of your personal data, from us. This includes the “right to be forgotten.”  If your personal data is used for direct marketing purposes, you may have the right to object to this processing at any time, free of charge.

If you cannot resolve a dispute with us, you may have the right to lodge a complaint with a data protection regulator.

Please contact us at privacy@softwarekey.com for any GDPR and privacy related requests.

EU Representative

VeraSafe has been appointed as our representative in the European Union for data protection matters (“EU Representative”), pursuant to Article 27 of the GDPR. In accordance with Article 27 of the GDPR, VeraSafe may be contacted by supervisory authorities or data subjects in addition to us about matters related to the processing of personal data. VeraSafe, in its capacity as our EU Representative, may be contacted using this contact form: https://www.verasafe.com/privacy-services/contact-article-27-representative/

Alternatively, VeraSafe, as our EU Representative, may be contacted by postal mail as follows:

​Matthew Joseph
Zahradníčkova 1220/20A
Prague 15000
Czech Republic

​VeraSafe Ireland Ltd
Unit 3D
North Point House
North Point Business Park
New Mallow Road
Cork T23AT2P
Ireland

Requests, Questions or Concerns

If you have any questions about this Privacy Policy, the practices of these Sites, or your dealings with these Sites, please contact us at privacy@softwarekey.com.