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General Data Protection Regulation (GDPR) information for SoftwareKey.com

By Mike Wozniak  |  General

Posted:  April 23

What is GDPR?

The General Data Protection Regulation is a regulation that unifies data protection laws across the European Union. This means that we all need to ensure that the way we process personal data (for our employees and customers), within our company, follows the new legislation.

If your company is based within the European Union, or if you have European clients, you need to be aware of what GDPR means for your company and likely seek out legal counsel regarding GDPR compliancy.

A concise guide to getting ready for the GDPR

Although the GDPR regulation is a great step for consumer privacy protection, it puts a substantial burden on companies of all sizes.  SoftwareKey has fully embraced the GDPR and now offers an optional GDPR Module for customers who are regulated by the GDPR.

GDPR Data Controller and Processor

A data controller is an entity that determines the purposes, conditions, and means of the processing of personal data. A data processor processes personal data on behalf of the controller, such as a cloud provider (for example a Software-as-a-Service like SOLO Server Automation).

For our customers that use the SaaS version of SOLO Server Shared/Custom/Dedicated URL as a central licensing database and license management system, SoftwareKey is a Data Processor.

Privacy Policy Update

SoftwareKey.com has posted a new Privacy Policy effective July 5, 2018.

New Terms of Service Updates

To be GDPR compliant as a Data Processor, SoftwareKey has updated the SOLO Server Automation Terms of Service.   These new terms become effective on September 10th, 2018.   All SOLO Server Shared and Dedicated URL customers who log into the service after this date will be required to accept the new terms of service.   Existing customers can preview the new terms of service here.

In addition, a new GDPR module is available with a Data Processing Addendum (DPA).

Please contact us with questions about the GDPR module for SOLO Server.

Do I Need to Enable the GDPR Module?

If your company is collecting ANY personal data for any resident or citizen of the European Union (EU), your company is regulated by GDPR and you need to enable the GDPR module, even if your company is not located in the EU or does not have any offices in the EU.

Without enabling our GDPR Module, your account is not GDPR complaint, and would be in violation of GDPR.   Your company would be at risk for being fined by GDPR regulators if you are using any SaaS service such as SOLO Server Shared or Dedicated URL without having an executed Data Processing Addendum (DPA) in effect immediately.

How Do I Enable the GDPR Module?

In the Author's interface, there is a new menu option Configure / Privacy & GDPR Options that will walk you through a wizard that allows you to review and accept our Data Processing Addendum (DPA), as well as provide us all of the necessary information to register your GDPR-related contact information.

After enabling the module and accepting our DPA, you will be able to use our service in a GDPR-compliant manner, and we will then be able to provide the necessary support for whatever GDPR-related service requests come in from you or your customers.

About the Author

Mike Wozniak is the founder of SoftwareKey.com and responsible for marketing, content and product strategy. When he isn't plotting new ways to help customers solve licensing and business automation challenges, he likes to travel and entertain guests who come to visit the Orlando area.

Mike Wozniak


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