Contact SoftwareKey today!
Each software publisher has different licensing needs. Book a consultation with Team SoftwareKey to explore the solutions that meet your requirements.
Need Help?
- sales@softwarekey.com
- support@softwarekey.com
- +1 321.221.1497
- 1319 Green Forest Ct Suite 406, Winter Garden, FL, 34787, USA
Team SoftwareKey's Support is Brilliant!
Our company develops software for risk management and quantitative risk analysis. We're very impressed with the license management and license activation features of the SoftwareKey System. Implementation is intuitive and well explained in the manual and samples. We are very happy with the SoftwareKey System's set of tools - we have relied on them for more than 10 years now and they have never failed us.
Their client support is also brilliant - always helpful and timely.
Above and Beyond the Typical Level of Support
I just wanted to take the time to write this email and indicate my high level of satisfaction with the support that your team has provided throughout the trial, purchase, and setup of your software products. The support team is friendly, listens to my questions, knows your products inside and out, and conduct themselves in a manner that is highly conducive to simply getting things done. It is quite clear that they go above and beyond the typical level of support that is expected, and I hope that it is well-recognized that this is essential to procuring new business and referrals.
Excellent Service
I would like to thank the SoftwareKey team for the excellent service we received during the past years. I won’t hesitate to recommend your services to others!
They Put in Overtime to Help Us with a Critical Issue
SoftwareKey has been an important part of our business in terms of securing our intellectual property with their software protection and allowing us to implement a pay as you use business model which is a first in our industry. Their support is always responsive and when we recently had a critical issue that was preventing the release of our latest version of software, they worked over many hours to track down the problems and solve it. This was a great relief and allowed us to ship our product and keep the sales coming in.
Brilliant!
Thank you! I'd also simply like to say you guys have been amazing, I've sent multiple tickets the past few weeks and the promptness and fullness of your replies has been brilliant!
Confident in SoftwareKey's Products and Developer Team Competency
We are very pleased with the SoftwareKey team's dedication and professionalism in resolving complicated issues. We've been using the SoftwareKey System for several years and every time when we needed support we did get it promptly and in a friendly manner. The recent release of Protection PLUS 5 SDK expands SoftwareKey System functionality to additional platforms and processor architectures, which we are planning to start using because we are confident in the company's products and developer team competency.
Do not hesitate with SoftwareKey - it's a solid company, great competitive products and outstanding customer support.
They Always Help Me with a Prompt, Cheerful, and Very Easy to Understand Response
We have been using SOLO Server along with Protection PLUS 4 SDK for several years. We recently upgraded to Protection PLUS 5 SDK, and the SoftwareKey support team has helped make the transition a success. With our software release date quickly approaching, things began to become a bit hectic and I had some urgent questions that needed answers. SoftwareKey support promptly supplied me with more than ample documentation, and got me on the right path to resolving my issue that night before the start of the next business day. No matter how simple (or dumb) of a question I have, they always help me towards a resolution with a prompt, cheerful, and very easy to understand response.
Invaluable Customer Support!
I wrote a custom software dialog that gives our user the ability to evaluate our software or activate it, which is an advanced application that requires API calls and custom modifications to the license to activate both licenses. The SoftwareKey API has lots of options, so I worked with Tanner to activate their software and another licensed feature needed for our custom software licensing use case. Tanner's knowledge and support was invaluable throughout the process. I don't believe I would have been able to accomplish this task in an efficient manner without him.
Support like this is hard to find.
Over my 25 years, of all the companies I have encountered, Mike and his team rank in the top five in customer support, responsiveness and help. I suppose in this day in age that is probably the highest commendation that I can give Mike and his team.
The Best Investment I Have Ever Made for My Business
I just want to thank you SoftwareKey for the # 1 greatest product and customer service that you have supplied me with for the past nine years. My business could not operate without you and you take so much of the work load out of my business that you could not even imagine. SoftwareKey is like having your very own special department for your own business. SoftwareKey has the # 1 greatest one-on-one customer support that you could ever ask for. I know SoftwareKey has been the best investment I have ever made for my business and I look forward to many more years of doing business with you. Keep up the great work and as always I look forward to seeing what new feature you have for us coming in the future.
