Contact SoftwareKey

Every time I raise a ticket with SoftwareKey, it gets dealt with promptly and with insight. Your team should be congratulated on such a consistently good performance. TRUST me, I deal with a number of IT support sites and yours is the best by a country mile.

The most impressive feature of SoftwareKey is the quality and expertise of its support. As an Australian business, email was the common interaction. All questions were answered in a timely, respectful, expert and comprehensible manner whether simple or complex. As educators, these were qualities we most notice and most value.

SoftwareKey is a one stop shop for software protection. Tenacity has been using their solutions since we opened in 2004, and I would not consider going anywhere else. I love the SoftwareKey built-in shopping cart and tools they provide to protect our software from theft. It is nice to see sales come in at 3am.

The support that these guys offer is top notch. Dealing with the lowest technician all the way to the company owner has always been a pleasure.

My company, ExhibitView Solutions, LLC, has been using the SoftwareKey System for over a year now. We used to use a very developer-intensive system for our licensing. So, when we decided to launch a completely-revamped product, I knew I needed to simplify the licensing process. After searching online, my first phone call to SoftwareKey was to discuss how their system works. I was impressed that I never felt any pressure to end the conversation during that rather long phone call. My developers were able to implement the system in under one hour after I set up a short paid one-on-one tutorial with the SoftwareKey staff.

After the initial product launch, we implemented the system into all of our 3 products. I could not be happier. I would be happy to speak with anyone about my experience and would also encourage any other software company or entrepreneur to investigate SoftwareKey. The service and support are truly first rate, and I have certainly received a great value for my money.

We have been using SOLO Server along with Protection PLUS 4 SDK for several years. We recently upgraded to Protection PLUS 5 SDK, and the SoftwareKey support team has helped make the transition a success. With our software release date quickly approaching, things began to become a bit hectic and I had some urgent questions that needed answers. SoftwareKey support promptly supplied me with more than ample documentation, and got me on the right path to resolving my issue that night before the start of the next business day. No matter how simple (or dumb) of a question I have, they always help me towards a resolution with a prompt, cheerful, and very easy to understand response.

We spent a lot of time integrating the SoftwareKey platform with our platform, that was a really big value add that delivers productivity and value to our development community by having tight integration with our tools. Being able to work together [with SoftwareKey] like that enabled us to bring this additional value that would not have been possible otherwise.

The SoftwareKey team has been extremely responsive in assisting us with implementation of cloud-controlled network licensing. They've answered our questions and helped with troubleshooting on multiple occasions, including outside of normal business hours.

I would certainly recommend the SoftwareKey System to others on the basis that SoftwareKey support is second to none. Allowing for the time difference, every e-mail I have sent – and there have been quite few – has always been answered straight away with good sound advice. Other suppliers I have dealt with sometimes take days to respond to a support call. Each support analyst is very familiar with their product and provides excellent, precise support.

I just wanted to take the time to write this email and indicate my high level of satisfaction with the support that your team has provided throughout the trial, purchase, and setup of your software products. The support team is friendly, listens to my questions, knows your products inside and out, and conduct themselves in a manner that is highly conducive to simply getting things done. It is quite clear that they go above and beyond the typical level of support that is expected, and I hope that it is well-recognized that this is essential to procuring new business and referrals.

We have been able to provide entitlement management and software protection capabilities to two new .NET software products we are in the process of launching. The SoftwareKey team really puts their customers first and responds very quickly and effectively to support queries raised. Their software is also well designed and powerfully featured.

I recommend that you take advantage of their fantastic support.