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SoftwareKey has world-class customer support and proven operational excellence. They work hard to ensure complete satisfaction with every order. What convinced us was the complete array of features of SOLO Server along with their tremendous customer support that is essential to maintaining your business.

We spent a lot of time integrating the SoftwareKey platform with our platform, that was a really big value add that delivers productivity and value to our development community by having tight integration with our tools. Being able to work together [with SoftwareKey] like that enabled us to bring this additional value that would not have been possible otherwise.

Thank you! I'd also simply like to say you guys have been amazing, I've sent multiple tickets the past few weeks and the promptness and fullness of your replies has been brilliant!

I would like to thank the SoftwareKey team for the excellent service we received during the past years. I won’t hesitate to recommend your services to others!

A very, very strong aspect of the company [SoftwareKey] is the customer support which follows the purchase of the product. Getting a real person on the phone was easy and the expertise I was met with was great.

I would really like to thank you for your great customer service and responsiveness. It's hard to see such great support and responsiveness nowadays, we really appreciate it.

The SoftwareKey team has been extremely responsive in assisting us with implementation of cloud-controlled network licensing. They've answered our questions and helped with troubleshooting on multiple occasions, including outside of normal business hours.

A++++ support from SoftwareKey! First your software is easy to use and flexible enough to accommodate new and legacy products. More importantly, your support team is phenomenal. The dedication you showed to solving our unique situation was more than just appreciated, it was praised. The ultimate result was a flawless installation and activation by our customers ... a definite tribute to SoftwareKey.

Your folks are very responsive... When we do need support, it’s always there. I’ve had really great responses from your technical folks, where they know what’s going on. They’re willing to take the time to simulate your customer’s problems. In seven years, I’ve contacted them maybe ten times total for minor things, never a failure or a crash.

I just wanted to take the time to write this email and indicate my high level of satisfaction with the support that your team has provided throughout the trial, purchase, and setup of your software products. The support team is friendly, listens to my questions, knows your products inside and out, and conduct themselves in a manner that is highly conducive to simply getting things done. It is quite clear that they go above and beyond the typical level of support that is expected, and I hope that it is well-recognized that this is essential to procuring new business and referrals.