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Each software publisher has different licensing needs. Book a consultation with Team SoftwareKey to explore the solutions that meet your requirements.
Need Help?
- sales@softwarekey.com
- support@softwarekey.com
- +1 321.221.1497
- 1319 Green Forest Ct Suite 406, Winter Garden, FL, 34787, USA
Expert, Timely Support Even with 13H Time Difference
The most impressive feature of SoftwareKey is the quality and expertise of its support. As an Australian business, email was the common interaction. All questions were answered in a timely, respectful, expert and comprehensible manner whether simple or complex. As educators, these were qualities we most notice and most value.
SoftwareKey support is second to none
I would certainly recommend the SoftwareKey System to others on the basis that SoftwareKey support is second to none. Allowing for the time difference, every e-mail I have sent – and there have been quite few – has always been answered straight away with good sound advice. Other suppliers I have dealt with sometimes take days to respond to a support call. Each support analyst is very familiar with their product and provides excellent, precise support.
A Powerful and Flexible Solution with Very Good Customer Service
We use Protection PLUS 5 Native along with Instant SOLO server. It's a powerful, flexible solution that gives us a lot of choice in how we would like our licenses to work, and it extends easily to a complete e-commerce solution. It's a good solution with very good customer service.
I have contacted SoftwareKey support on a broad range of issues from licensing ideas to technical Protection PLUS 5 programming problems. They always respond rapidly and knowledgeably. I have never had a box-ticking or tunnel-vision experience with them. There's a clear impression of involvement and commitment.
We Made the Correct Choice with SoftwareKey
We have been impressed with both products and services by SoftwareKey. First and foremost, it works and when we need help we get it. Dependability is second to none - of any product I have used in the last 3 decades. They are receptive to constructive criticism, and are always honest in their approach.
SoftwareKey created a custom report for us, which allows us to view our licensing base - and what version they are on - in the blink of an eye, helping us support our customers better.
We made the correct choice when we made the decision to use their technology.
Getting to our first sale online was fast!
It's easy to trial, relatively low costs to get started, the support is good, the web shop being automatically set up is great. Instant SOLO Server is great, you don't have to mess around with any of that stuff. It's all taken care of.
I'm Proud to Include Their Technology in Our Products
We started using the SoftwareKey System in 2009 and within a few days we had implemented the full Protection + Automation bundle in our graphics products. We've never even considered another solution since. The folks at SoftwareKey have always been responsive and genuinely helpful. They truly have an entrepreneurial spirit and I'm proud to include their technology in our products.
We have a growing internet software business where customers purchase and activate software licenses online, 24 hours per day. All in all, our customers experience a slick, integrated, and automated process.
Big Value that delivers!
We spent a lot of time integrating the SoftwareKey platform with our platform, that was a really big value add that delivers productivity and value to our development community by having tight integration with our tools. Being able to work together [with SoftwareKey] like that enabled us to bring this additional value that would not have been possible otherwise.
Customized Integration We Couldn't Find Anywhere Else
We used to have a very cumbersome, manual process for distributing our software licenses. After trying unsuccessfully to find a suitable solution with other licensing providers, we worked with SoftwareKey to fully-automate a customized connection to our Customer Relationship Management System. Now through a simple process in our CRM, customers are immediately notified of their license credentials and can activate 24 hours a day!
The SoftwareKey team is great! They provided a robust and professional solution and their support was fantastic - I wouldn't hesitate to recommend them.
Support like this is hard to find.
Over my 25 years, of all the companies I have encountered, Mike and his team rank in the top five in customer support, responsiveness and help. I suppose in this day in age that is probably the highest commendation that I can give Mike and his team.
The SoftwareKey Team is Always Committed to Our Success
We've been using the SoftwareKey System for several years. We engaged SoftwareKey as part of our development team to extend their standard system functionality to meet new requirements as well as design a scalable hosting platform. This project was a major success, and we were impressed with the depth and breadth of their team's technical abilities.
We later used SoftwareKey to create a subscription version of our product and provide a deep integration with our ecommerce system. They defined an elegant solution, completed their tasks quickly, and provided clear documentation. The SoftwareKey team was committed to the success of each project, leading to smooth product launches.
