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SoftwareKey has world-class customer support and proven operational excellence. They work hard to ensure complete satisfaction with every order. What convinced us was the complete array of features of SOLO Server along with their tremendous customer support that is essential to maintaining your business.

I would certainly recommend the SoftwareKey System to others on the basis that SoftwareKey support is second to none. Allowing for the time difference, every e-mail I have sent – and there have been quite few – has always been answered straight away with good sound advice. Other suppliers I have dealt with sometimes take days to respond to a support call. Each support analyst is very familiar with their product and provides excellent, precise support.

I just wanted to take the time to write this email and indicate my high level of satisfaction with the support that your team has provided throughout the trial, purchase, and setup of your software products. The support team is friendly, listens to my questions, knows your products inside and out, and conduct themselves in a manner that is highly conducive to simply getting things done. It is quite clear that they go above and beyond the typical level of support that is expected, and I hope that it is well-recognized that this is essential to procuring new business and referrals.

SoftwareKey has been an important part of our business in terms of securing our intellectual property with their software protection and allowing us to implement a pay as you use business model which is a first in our industry. Their support is always responsive and when we recently had a critical issue that was preventing the release of our latest version of software, they worked over many hours to track down the problems and solve it. This was a great relief and allowed us to ship our product and keep the sales coming in.

I would like to thank the SoftwareKey team for the excellent service we received during the past years. I won’t hesitate to recommend your services to others!

The SoftwareKey team has been extremely responsive in assisting us with implementation of cloud-controlled network licensing. They've answered our questions and helped with troubleshooting on multiple occasions, including outside of normal business hours.

I just want to thank you SoftwareKey for the # 1 greatest product and customer service that you have supplied me with for the past nine years. My business could not operate without you and you take so much of the work load out of my business that you could not even imagine. SoftwareKey is like having your very own special department for your own business. SoftwareKey has the # 1 greatest one-on-one customer support that you could ever ask for. I know SoftwareKey has been the best investment I have ever made for my business and I look forward to many more years of doing business with you. Keep up the great work and as always I look forward to seeing what new feature you have for us coming in the future.

A very, very strong aspect of the company [SoftwareKey] is the customer support which follows the purchase of the product. Getting a real person on the phone was easy and the expertise I was met with was great.

I wanted to make sure that everything was set up right, and that required more than your standard support. I was willing to pay for additional help, so I signed up for the Jump Start program.

Team SoftwareKey worked with me to get it scheduled, because my schedule has been so tight. And they were thorough. They went through all the settings and checked under the hood for me, making sure we had everything set up right.

Based on my experience, I would definitely recommend The SoftwareKey System, especially as the cost is very reasonable. From an integration viewpoint, this was straight-forward, starting from the supplied SDK, and modifying to suit. There is a lot of flexibility in the system, meaning we can consider feature-unlocking based on license type sold, while shipping one executable. That's a big win. Support is excellent ... these guys understand what support really is. They genuinely want to help.