"We maintain ongoing relationships with our customers to help them become successful because staying connected is an integral part of the SoftwareKey System."
-- Mike Wozniak, Co-Founder
You may take a set-it-and-forget-it approach to your licensing solution; or maybe you'd prefer to engage frequently and leverage new features and upgraded versions. Those decisions are in your hands. Just know that we will be behind the scenes keeping your solution humming, current, and strategically cutting-edge.
Existing customers receive email notifications when new versions are posted. You may also sign up near the bottom of this page to be notified.
Active Software Maintenance for the product(s) you purchase not only allows you to take advantage of all of our recently added features, but also entitles you to all of our upcoming features, bug fixes, support for future Operating System patches and releases, and more. You also have the added benefit of knowing that your licenses are supported by our expert technical staff via email and online chat.
Consulting Services: As leaders in software licensing, e-commerce, electronic license activation and management services, we offer consulting services delivered by a team of developers to get your environment up and running and working efficiently. Let our team help your team for best possible results.
Read our blog post about SoftwareKey Service Options that Work for YOU, which details the following options:
Do it yourself (DIY) – online support included with most purchases for simple questions.
Do it with you – customized “jump start” packages to help with architecting a solution using standard SoftwareKey System products and services.
Do it for you – our team manages the entire project and/or provides highly-customized solutions to solve the most demanding requirements.
Let us know if you’d like to share a testimonial or success story with our community. Learn from others' experiences by perusing our collection of testimonials and success stories.
We wanted to make our licensing solution unobtrusive to the customers who actually pay us, while simultaneously making it difficult for those who would seek to steal the software.
We grew through several versions of our software. Protection PLUS 5 SDK fit with our needs to make things more current and professional. We have a very nice Protection PLUS 5 SDK implementation now providing customers convenient online activation, and backup processes to solve any problems they may encounter. People like solving their own problems.
We are test specialists in leadership selection & development, hiring, career testing, and clinical & personality testing.
We have been a Protection PLUS user for 20 years. We have hundreds of software installations that rely on SoftwareKey's protection.
We needed a solution that didn't require USB devices, was resistant to tampering but also resistant to protection failures, in order to reduce our support costs and increase customer satisfaction.
We particularly like the simple integration into our Windows software. We needed to be able to track licenses and pay-per-use to computers not on public networks. As Windows has evolved, so has the Protection PLUS product.
We're looking forward to upgrading to Protection PLUS 5 SDK and taking advantage of network licensing and the .NET model.
SoftwareKey has world-class customer support and proven operational excellence. They work hard to ensure complete satisfaction with every order. What convinced us was the complete array of features of SOLO Server along with their tremendous customer support that is essential to maintaining your business.
Over my 25 years, of all the companies I have encountered, Mike and his team rank in the top five in customer support, responsiveness and help. I suppose in this day in age that is probably the highest commendation that I can give Mike and his team.
I just wanted to take the time to write this email and indicate my high level of satisfaction with the support that your team has provided throughout the trial, purchase, and setup of your software products. The support team is friendly, listens to my questions, knows your products inside and out, and conduct themselves in a manner that is highly conducive to simply getting things done. It is quite clear that they go above and beyond the typical level of support that is expected, and I hope that it is well-recognized that this is essential to procuring new business and referrals.
Your folks are very responsive... When we do need support, it’s always there. I’ve had really great responses from your technical folks, where they know what’s going on. They’re willing to take the time to simulate your customer’s problems. In seven years, I’ve contacted them maybe ten times total for minor things, never a failure or a crash.
Thank you for providing us a customized download page for our software. It will allow us to send multiple files to our customers and also allow us to embed the license information in the file that is downloaded. We expect to significantly increase the number of licenses issued in the near future and appreciate your stable license management system.
The SoftwareKey team was willing to work with us on a couple of custom needs we had and provided great support for our licensing needs for 6+ years. We were able to go to market with confidence, knowing that our software would be protected against piracy.
It has a lot of functionality that end users want like online activation for getting up and running quickly. License sharing is also huge with end users. For us, getting data from the end user like email addresses was important. Technical support is pretty quick. License management is easy.
My company provides project scheduling services and software.
Customer service was absolutely the most important feature I was looking for. I knew that whichever licensing solution I selected, I would be partnered with that company for a long time! Tanner and the team at SoftwareKey were awesome! I used two hours of jump start services to get everything up and running and a third hour to review everything and to make some tweaks to my licensing strategy. And now I am up and running and couldn't be happier! And I know that the SoftwareKey team is just an email away to answer any of my questions as they come up.
SoftwareKey played a huge role in releasing my first software application. I spent months looking at licensing solutions before finally selecting SoftwareKey. Couldn't be happier!
SoftwareKey offers a complete licensing solution that is easy to implement. And if you are a coder that is not familiar with licensing, they offer great customer care to get you up and running.
In my opinion, what separates SoftwareKey from other licensing solutions that I looked at is the customer care. They are very responsive to emails and they offer an excellent jump start service to get you up and running. They want my business and they are willing to work with me and support me to keep my business. I don't just feel like another number. I feel like an important customer with SoftwareKey. Not to mention that the licensing solution is great as well!
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