SoftwareKey works with a wide range of businesses, budgets, licensing requirements, and staff skill levels. Frequently, we find that customers underestimate the level of detail involved in successfully launching and maintaining a licensed application throughout its lifetime.
Consider What You Don't Know
When it comes to software licensing, as with so many things in this world, often you don’t know what you don’t know.
The correct implementation of licensing is essential to the smooth operation of your software product. By opting for the most professional and secure implementation and design, you can be confident that your investment will lead to profits.
Do It Yourself Approach Works Well With Simple Licensing
Most customers who have simple licensing requirements, or those who have senior-level staff with licensing experience, can implement the SoftwareKey System inside of their software using our Do It Yourself approach. And you can always contact us if you get stuck: we’re happy to answer simple questions under our Standard Support plan.
Consider These Risks with Do It Yourself Approach
BUT, remember that there can definitely be risks if you choose the Do It Yourself approach, especially if your staff is new to software licensing technology:
- Trying to bring together multiple different licensing models in the same application can create inter-dependencies that are easy to miss or not realize until it is too late. What may seem simple can become complex very quickly.
- Responses to questions posted to our Standard Support staff will come from one of the many skilled people on our team. However, on this level you do not benefit from a central project manager who understands your licensing goals in detail. And unfortunately, answering questions in piecemeal bites without understanding your overall goals is possibly going to result in extra time being spent by all parties involved.
- You don't want to be surprised if a flaw in your implementation is discovered after the software is released. Patching security or implementation flaws on released software can sometimes involve significant time and money, and may even generate customer dissatisfaction.
- Finally, even during normal operations, licensing flaws can sometimes open up exploitable holes that could allow customers or hackers to steal your software more easily.
SoftwareKey's support is extremely responsive!
The SoftwareKey team has been extremely responsive in assisting us with implementation of cloud-controlled network licensing. They've answered our questions and helped with troubleshooting on multiple occasions, including outside of normal business hours.
Confident in SoftwareKey's Products and Developer Team Competency
We are very pleased with the SoftwareKey team's dedication and professionalism in resolving complicated issues. We've been using the SoftwareKey System for several years and every time when we needed support we did get it promptly and in a friendly manner. The recent release of Protection PLUS 5 SDK expands SoftwareKey System functionality to additional platforms and processor architectures, which we are planning to start using because we are confident in the company's products and developer team competency.
Do not hesitate with SoftwareKey - it's a solid company, great competitive products and outstanding customer support.
Invaluable Customer Support!
I wrote a custom software dialog that gives our user the ability to evaluate our software or activate it, which is an advanced application that requires API calls and custom modifications to the license to activate both licenses. The SoftwareKey API has lots of options, so I worked with Tanner to activate their software and another licensed feature needed for our custom software licensing use case. Tanner's knowledge and support was invaluable throughout the process. I don't believe I would have been able to accomplish this task in an efficient manner without him.
Quality product - easy to use
SoftwareKey has provided IDM a 21st century software license solution that is on par with any major publisher we know of... that includes quality and excellent customer service and support. Easy to register, extensible to multi-platforms, and easy for our users to stay current!
SoftwareKey's service and support are truly first rate.
My company, ExhibitView Solutions, LLC, has been using the SoftwareKey System for over a year now. We used to use a very developer-intensive system for our licensing. So, when we decided to launch a completely-revamped product, I knew I needed to simplify the licensing process. After searching online, my first phone call to SoftwareKey was to discuss how their system works. I was impressed that I never felt any pressure to end the conversation during that rather long phone call. My developers were able to implement the system in under one hour after I set up a short paid one-on-one tutorial with the SoftwareKey staff.
After the initial product launch, we implemented the system into all of our 3 products. I could not be happier. I would be happy to speak with anyone about my experience and would also encourage any other software company or entrepreneur to investigate SoftwareKey. The service and support are truly first rate, and I have certainly received a great value for my money.
Affordable Licensing Solution and a Great Support Team
The SoftwareKey team was willing to work with us on a couple of custom needs we had and provided great support for our licensing needs for 6+ years. We were able to go to market with confidence, knowing that our software would be protected against piracy.
Brilliant!
Thank you! I'd also simply like to say you guys have been amazing, I've sent multiple tickets the past few weeks and the promptness and fullness of your replies has been brilliant!
It's Nice to See Sales Come in at 3am
SoftwareKey is a one stop shop for software protection. Tenacity has been using their solutions since we opened in 2004, and I would not consider going anywhere else. I love the SoftwareKey built-in shopping cart and tools they provide to protect our software from theft. It is nice to see sales come in at 3am.
The support that these guys offer is top notch. Dealing with the lowest technician all the way to the company owner has always been a pleasure.
We Made the Correct Choice with SoftwareKey
We have been impressed with both products and services by SoftwareKey. First and foremost, it works and when we need help we get it. Dependability is second to none - of any product I have used in the last 3 decades. They are receptive to constructive criticism, and are always honest in their approach.
SoftwareKey created a custom report for us, which allows us to view our licensing base - and what version they are on - in the blink of an eye, helping us support our customers better.
We made the correct choice when we made the decision to use their technology.
Big Value that delivers!
We spent a lot of time integrating the SoftwareKey platform with our platform, that was a really big value add that delivers productivity and value to our development community by having tight integration with our tools. Being able to work together [with SoftwareKey] like that enabled us to bring this additional value that would not have been possible otherwise.