Risks with a “Do It Yourself” Approach to Software Licensing

SoftwareKey works with a wide range of businesses, budgets, licensing requirements, and staff skill levels.  Frequently, we find that customers underestimate the level of detail involved in successfully launching and maintaining a licensed application throughout its lifetime.

Consider What You Don't Know

When it comes to software licensing, as with so many things in this world, often you don’t know what you don’t know.

The correct implementation of licensing is essential to the smooth operation of your software product.    By opting for the most professional and secure implementation and design, you can be confident that your investment will lead to profits.

Do It Yourself Approach Works Well With Simple Licensing

Most customers who have simple licensing requirements, or those who have senior-level staff with licensing experience, can implement the SoftwareKey System inside of their software using our Do It Yourself approach.   And you can always contact us if you get stuck: we’re happy to answer simple questions under our Standard Support plan.

Consider These Risks with Do It Yourself Approach

BUT, remember that there can definitely be risks if you choose the Do It Yourself approach, especially if your staff is new to software licensing technology:

  • Trying to bring together multiple different licensing models in the same application can create inter-dependencies that are easy to miss or not realize until it is too late.  What may seem simple can become complex very quickly.
  • Responses to questions posted to our Standard Support staff will come from one of the many skilled people on our team. However, on this level you do not benefit from a central project manager who understands your licensing goals in detail. And unfortunately, answering questions in piecemeal bites without understanding your overall goals is possibly going to result in extra time being spent by all parties involved.
  • You don't want to be surprised if a flaw in your implementation is discovered after the software is released.  Patching security or implementation flaws on released software can sometimes involve significant time and money, and may even generate customer dissatisfaction.
  • Finally, even during normal operations, licensing flaws can sometimes open up exploitable holes that could allow customers or hackers to steal your software more easily.
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Vu Nguyen Web and E-commerce Manager, RoboMatter

SoftwareKey Continues to Exceed My Expectations

We've been using SoftwareKey since 2005. They have been essential to our ability to license our software, and they haven't had any issues keeping up with our growth. SoftwareKey has been incredibly responsive with my needs and requests for features. Their support is also very proactive with issues I didn't even know I needed to fix. I can't recommend them enough when it comes to a product licensing. They are there whenever we need them, and they also continue to exceed my expectations when it comes to our company's needs.

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Dave Poulin Senior Business Development Manager, Panasonic Computer Solutions Company

SoftwareKey Was a Good Decision for Us

SoftwareKey was able to help us address a business need in a quick and professional manner. They have consistently shown us how flexible and helpful their staff is. We took the selection of a vendor very seriously and the decision has proven to be a good one.

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Dustin Armstrong VP Operations, Tenacity, Inc.

It's Nice to See Sales Come in at 3am

SoftwareKey is a one stop shop for software protection. Tenacity has been using their solutions since we opened in 2004, and I would not consider going anywhere else. I love the SoftwareKey built-in shopping cart and tools they provide to protect our software from theft. It is nice to see sales come in at 3am.

The support that these guys offer is top notch. Dealing with the lowest technician all the way to the company owner has always been a pleasure.

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Deb Babbitt Software and Engineering Associates, Inc.

A++++ Support from SoftwareKey

A++++ support from SoftwareKey! First your software is easy to use and flexible enough to accommodate new and legacy products. More importantly, your support team is phenomenal. The dedication you showed to solving our unique situation was more than just appreciated, it was praised. The ultimate result was a flawless installation and activation by our customers ... a definite tribute to SoftwareKey.

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Leo Revzin Owner / Zevrix Solutions

Stellar Customer Support

Team SoftwareKey provides stellar customer support, which is fast and efficient.

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Peter Mason Scientific Programmer, CSIRO Mineral Resources

A Powerful and Flexible Solution with Very Good Customer Service

We use Protection PLUS 5 Native along with Instant SOLO server. It's a powerful, flexible solution that gives us a lot of choice in how we would like our licenses to work, and it extends easily to a complete e-commerce solution. It's a good solution with very good customer service.

I have contacted SoftwareKey support on a broad range of issues from licensing ideas to technical Protection PLUS 5 programming problems. They always respond rapidly and knowledgeably. I have never had a box-ticking or tunnel-vision experience with them. There's a clear impression of involvement and commitment.

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Ian Mead IDM Computer Solutions, Inc.

Quality product - easy to use

SoftwareKey has provided IDM a 21st century software license solution that is on par with any major publisher we know of... that includes quality and excellent customer service and support. Easy to register, extensible to multi-platforms, and easy for our users to stay current!

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Heloise Laight Co-owner / Canonbury Publishing Ltd

Customized Integration We Couldn't Find Anywhere Else

We used to have a very cumbersome, manual process for distributing our software licenses. After trying unsuccessfully to find a suitable solution with other licensing providers, we worked with SoftwareKey to fully-automate a customized connection to our Customer Relationship Management System. Now through a simple process in our CRM, customers are immediately notified of their license credentials and can activate 24 hours a day!

The SoftwareKey team is great! They provided a robust and professional solution and their support was fantastic - I wouldn't hesitate to recommend them.

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SERHAT GÜLER Lexogen, Inc.

Great Responsiveness

I would really like to thank you for your great customer service and responsiveness. It's hard to see such great support and responsiveness nowadays, we really appreciate it.

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Chuck Vigeant M.Ed. Managing Partner, CLEARIFY®

We Made the Correct Choice with SoftwareKey

We have been impressed with both products and services by SoftwareKey. First and foremost, it works and when we need help we get it. Dependability is second to none - of any product I have used in the last 3 decades. They are receptive to constructive criticism, and are always honest in their approach.

SoftwareKey created a custom report for us, which allows us to view our licensing base - and what version they are on - in the blink of an eye, helping us support our customers better.

We made the correct choice when we made the decision to use their technology.

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