SoftwareKey works with a wide range of businesses, budgets, licensing requirements, and staff skill levels. Frequently, we find that customers underestimate the level of detail involved in successfully launching and maintaining a licensed application throughout its lifetime.
Consider What You Don't Know
When it comes to software licensing, as with so many things in this world, often you don’t know what you don’t know.
The correct implementation of licensing is essential to the smooth operation of your software product. By opting for the most professional and secure implementation and design, you can be confident that your investment will lead to profits.
Do It Yourself Approach Works Well With Simple Licensing
Most customers who have simple licensing requirements, or those who have senior-level staff with licensing experience, can implement the SoftwareKey System inside of their software using our Do It Yourself approach. And you can always contact us if you get stuck: we’re happy to answer simple questions under our Standard Support plan.
Consider These Risks with Do It Yourself Approach
BUT, remember that there can definitely be risks if you choose the Do It Yourself approach, especially if your staff is new to software licensing technology:
- Trying to bring together multiple different licensing models in the same application can create inter-dependencies that are easy to miss or not realize until it is too late. What may seem simple can become complex very quickly.
- Responses to questions posted to our Standard Support staff will come from one of the many skilled people on our team. However, on this level you do not benefit from a central project manager who understands your licensing goals in detail. And unfortunately, answering questions in piecemeal bites without understanding your overall goals is possibly going to result in extra time being spent by all parties involved.
- You don't want to be surprised if a flaw in your implementation is discovered after the software is released. Patching security or implementation flaws on released software can sometimes involve significant time and money, and may even generate customer dissatisfaction.
- Finally, even during normal operations, licensing flaws can sometimes open up exploitable holes that could allow customers or hackers to steal your software more easily.
A++++ Support from SoftwareKey
A++++ support from SoftwareKey! First your software is easy to use and flexible enough to accommodate new and legacy products. More importantly, your support team is phenomenal. The dedication you showed to solving our unique situation was more than just appreciated, it was praised. The ultimate result was a flawless installation and activation by our customers ... a definite tribute to SoftwareKey.
Expert, Timely Support Even with 13H Time Difference
The most impressive feature of SoftwareKey is the quality and expertise of its support. As an Australian business, email was the common interaction. All questions were answered in a timely, respectful, expert and comprehensible manner whether simple or complex. As educators, these were qualities we most notice and most value.
The SoftwareKey System and Support are Rock Solid!
We have been building data products for the financial market since 2008 - mostly for Indian stock markets.
SoftwareKey products are rock solid, you use them for your product protection, license management and it JUST WORKS! In last 10 years, thousands of trials & paid licenses were created & managed on SOLO Server Automation with no issues whatsoever. Their support is top-notch and always to the point. Their team understands what a customer is saying and on rare occasions when you need support, they are more than willing to help.
The SoftwareKey System made the license management aspect of our business so effortless that we were able to confidently make our software sales a primary focus.
Since 2008, we have immensely enjoyed the SoftwareKey System to protect and manage our software products. It is one of those rare companies which scores on every point!
Fantastic Solutions Provider Who Will Bend Over Backwards to Help
We have been able to provide entitlement management and software protection capabilities to two new .NET software products we are in the process of launching. The SoftwareKey team really puts their customers first and responds very quickly and effectively to support queries raised. Their software is also well designed and powerfully featured.
I recommend that you take advantage of their fantastic support.
SoftwareKey Continues to Exceed My Expectations
We've been using SoftwareKey since 2005. They have been essential to our ability to license our software, and they haven't had any issues keeping up with our growth. SoftwareKey has been incredibly responsive with my needs and requests for features. Their support is also very proactive with issues I didn't even know I needed to fix. I can't recommend them enough when it comes to a product licensing. They are there whenever we need them, and they also continue to exceed my expectations when it comes to our company's needs.
The SoftwareKey System is the complete package!
I wanted to make sure that everything was set up right, and that required more than your standard support. I was willing to pay for additional help, so I signed up for the Jump Start program.
Team SoftwareKey worked with me to get it scheduled, because my schedule has been so tight. And they were thorough. They went through all the settings and checked under the hood for me, making sure we had everything set up right.
The Jump Start Service Was Great and Helped Me Relax and Sort Things Out
We are a new startup business and will initially be selling software to the construction industry and providing consulting services.
What I really like about the SoftwareKey System is that it's quick to setup, provides full automation when using SOLO Server for customers to download and activate software instantly and it will also integrate with FastSpring for payments.
We are in the process of launching our first product. I went with the SoftwareKey System as the system looked relatively easy to implement and the fact that the client can purchase, download and activate automatically without me having to deal with that side of things is a great time saver.
I researched a lot of different products and kept coming back to SoftwareKey for the below reasons. They have a large amount of online information including online tutorials, webinars and tips, etc. which is great. As I am totally new to the licensing of software, one massive thing for me was good customer support for which I have only read good reviews about in regards to SoftwareKey. I also found their pricing to be very reasonable - especially important to me was that I did not want to be paying out huge amounts for the software automation for downloading and activating the software. This was important to me as a new start up company and not having massive cash reserves to rely on until the product gets some traction.
I used the Jump Start Service a few nights ago to make sure I was doing things correctly etc. Dan from SoftwareKey was who I dealt with and I have got to say he was great - relaxed and helped me sort things out - no worries. So yes the customer service is great. I would not hesitate for a second in recommending SoftwareKey.
Customized Integration We Couldn't Find Anywhere Else
We used to have a very cumbersome, manual process for distributing our software licenses. After trying unsuccessfully to find a suitable solution with other licensing providers, we worked with SoftwareKey to fully-automate a customized connection to our Customer Relationship Management System. Now through a simple process in our CRM, customers are immediately notified of their license credentials and can activate 24 hours a day!
The SoftwareKey team is great! They provided a robust and professional solution and their support was fantastic - I wouldn't hesitate to recommend them.
The Best Investment I Have Ever Made for My Business
I just want to thank you SoftwareKey for the # 1 greatest product and customer service that you have supplied me with for the past nine years. My business could not operate without you and you take so much of the work load out of my business that you could not even imagine. SoftwareKey is like having your very own special department for your own business. SoftwareKey has the # 1 greatest one-on-one customer support that you could ever ask for. I know SoftwareKey has been the best investment I have ever made for my business and I look forward to many more years of doing business with you. Keep up the great work and as always I look forward to seeing what new feature you have for us coming in the future.
Big Value that delivers!
We spent a lot of time integrating the SoftwareKey platform with our platform, that was a really big value add that delivers productivity and value to our development community by having tight integration with our tools. Being able to work together [with SoftwareKey] like that enabled us to bring this additional value that would not have been possible otherwise.