SoftwareKey works with a wide range of businesses, budgets, licensing requirements, and staff skill levels. Frequently, we find that customers underestimate the level of detail involved in successfully launching and maintaining a licensed application throughout its lifetime.
Consider What You Don't Know
When it comes to software licensing, as with so many things in this world, often you don’t know what you don’t know.
The correct implementation of licensing is essential to the smooth operation of your software product. By opting for the most professional and secure implementation and design, you can be confident that your investment will lead to profits.
Do It Yourself Approach Works Well With Simple Licensing
Most customers who have simple licensing requirements, or those who have senior-level staff with licensing experience, can implement the SoftwareKey System inside of their software using our Do It Yourself approach. And you can always contact us if you get stuck: we’re happy to answer simple questions under our Standard Support plan.
Consider These Risks with Do It Yourself Approach
BUT, remember that there can definitely be risks if you choose the Do It Yourself approach, especially if your staff is new to software licensing technology:
- Trying to bring together multiple different licensing models in the same application can create inter-dependencies that are easy to miss or not realize until it is too late. What may seem simple can become complex very quickly.
- Responses to questions posted to our Standard Support staff will come from one of the many skilled people on our team. However, on this level you do not benefit from a central project manager who understands your licensing goals in detail. And unfortunately, answering questions in piecemeal bites without understanding your overall goals is possibly going to result in extra time being spent by all parties involved.
- You don't want to be surprised if a flaw in your implementation is discovered after the software is released. Patching security or implementation flaws on released software can sometimes involve significant time and money, and may even generate customer dissatisfaction.
- Finally, even during normal operations, licensing flaws can sometimes open up exploitable holes that could allow customers or hackers to steal your software more easily.
It's Nice to See Sales Come in at 3am
SoftwareKey is a one stop shop for software protection. Tenacity has been using their solutions since we opened in 2004, and I would not consider going anywhere else. I love the SoftwareKey built-in shopping cart and tools they provide to protect our software from theft. It is nice to see sales come in at 3am.
The support that these guys offer is top notch. Dealing with the lowest technician all the way to the company owner has always been a pleasure.
Big Value that delivers!
We spent a lot of time integrating the SoftwareKey platform with our platform, that was a really big value add that delivers productivity and value to our development community by having tight integration with our tools. Being able to work together [with SoftwareKey] like that enabled us to bring this additional value that would not have been possible otherwise.
Simplified Product with Excellent Support
When it comes to streamline the customized licensing, the SoftwareKey System is your best bet. The SDK is easy to implement and doesn't take long to customize according to our needs.
Their incredible support and commitment helped us deliver licenses to our clients and distributors across the globe with the least efforts. In fact, using the Professional Services support option, they helped us with advanced licensing customization to solve some specific needs that we had.
The Best Investment I Have Ever Made for My Business
I just want to thank you SoftwareKey for the # 1 greatest product and customer service that you have supplied me with for the past nine years. My business could not operate without you and you take so much of the work load out of my business that you could not even imagine. SoftwareKey is like having your very own special department for your own business. SoftwareKey has the # 1 greatest one-on-one customer support that you could ever ask for. I know SoftwareKey has been the best investment I have ever made for my business and I look forward to many more years of doing business with you. Keep up the great work and as always I look forward to seeing what new feature you have for us coming in the future.
They Always Help Me with a Prompt, Cheerful, and Very Easy to Understand Response
We have been using SOLO Server along with Protection PLUS 4 SDK for several years. We recently upgraded to Protection PLUS 5 SDK, and the SoftwareKey support team has helped make the transition a success. With our software release date quickly approaching, things began to become a bit hectic and I had some urgent questions that needed answers. SoftwareKey support promptly supplied me with more than ample documentation, and got me on the right path to resolving my issue that night before the start of the next business day. No matter how simple (or dumb) of a question I have, they always help me towards a resolution with a prompt, cheerful, and very easy to understand response.
Customized Integration We Couldn't Find Anywhere Else
We used to have a very cumbersome, manual process for distributing our software licenses. After trying unsuccessfully to find a suitable solution with other licensing providers, we worked with SoftwareKey to fully-automate a customized connection to our Customer Relationship Management System. Now through a simple process in our CRM, customers are immediately notified of their license credentials and can activate 24 hours a day!
The SoftwareKey team is great! They provided a robust and professional solution and their support was fantastic - I wouldn't hesitate to recommend them.
SoftwareKey Was a Good Decision for Us
SoftwareKey was able to help us address a business need in a quick and professional manner. They have consistently shown us how flexible and helpful their staff is. We took the selection of a vendor very seriously and the decision has proven to be a good one.
Getting to our first sale online was fast!
It's easy to trial, relatively low costs to get started, the support is good, the web shop being automatically set up is great. Instant SOLO Server is great, you don't have to mess around with any of that stuff. It's all taken care of.
They Put in Overtime to Help Us with a Critical Issue
SoftwareKey has been an important part of our business in terms of securing our intellectual property with their software protection and allowing us to implement a pay as you use business model which is a first in our industry. Their support is always responsive and when we recently had a critical issue that was preventing the release of our latest version of software, they worked over many hours to track down the problems and solve it. This was a great relief and allowed us to ship our product and keep the sales coming in.
Fantastic Solutions Provider Who Will Bend Over Backwards to Help
We have been able to provide entitlement management and software protection capabilities to two new .NET software products we are in the process of launching. The SoftwareKey team really puts their customers first and responds very quickly and effectively to support queries raised. Their software is also well designed and powerfully featured.
I recommend that you take advantage of their fantastic support.