Risks with a “Do It Yourself” Approach to Software Licensing

SoftwareKey works with a wide range of businesses, budgets, licensing requirements, and staff skill levels.  Frequently, we find that customers underestimate the level of detail involved in successfully launching and maintaining a licensed application throughout its lifetime.

Consider What You Don't Know

When it comes to software licensing, as with so many things in this world, often you don’t know what you don’t know.

The correct implementation of licensing is essential to the smooth operation of your software product.    By opting for the most professional and secure implementation and design, you can be confident that your investment will lead to profits.

Do It Yourself Approach Works Well With Simple Licensing

Most customers who have simple licensing requirements, or those who have senior-level staff with licensing experience, can implement the SoftwareKey System inside of their software using our Do It Yourself approach.   And you can always contact us if you get stuck: we’re happy to answer simple questions under our Standard Support plan.

Consider These Risks with Do It Yourself Approach

BUT, remember that there can definitely be risks if you choose the Do It Yourself approach, especially if your staff is new to software licensing technology:

  • Trying to bring together multiple different licensing models in the same application can create inter-dependencies that are easy to miss or not realize until it is too late.  What may seem simple can become complex very quickly.
  • Responses to questions posted to our Standard Support staff will come from one of the many skilled people on our team. However, on this level you do not benefit from a central project manager who understands your licensing goals in detail. And unfortunately, answering questions in piecemeal bites without understanding your overall goals is possibly going to result in extra time being spent by all parties involved.
  • You don't want to be surprised if a flaw in your implementation is discovered after the software is released.  Patching security or implementation flaws on released software can sometimes involve significant time and money, and may even generate customer dissatisfaction.
  • Finally, even during normal operations, licensing flaws can sometimes open up exploitable holes that could allow customers or hackers to steal your software more easily.
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Sterren Fisher Lead Software Developer at Atkins Transportation

Fantastic Solutions Provider Who Will Bend Over Backwards to Help

We have been able to provide entitlement management and software protection capabilities to two new .NET software products we are in the process of launching. The SoftwareKey team really puts their customers first and responds very quickly and effectively to support queries raised. Their software is also well designed and powerfully featured.

I recommend that you take advantage of their fantastic support.

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Vu Nguyen Web and E-commerce Manager, RoboMatter

SoftwareKey Continues to Exceed My Expectations

We've been using SoftwareKey since 2005. They have been essential to our ability to license our software, and they haven't had any issues keeping up with our growth. SoftwareKey has been incredibly responsive with my needs and requests for features. Their support is also very proactive with issues I didn't even know I needed to fix. I can't recommend them enough when it comes to a product licensing. They are there whenever we need them, and they also continue to exceed my expectations when it comes to our company's needs.

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Chao Han President, VirtualGrid

Excellent Service

I would like to thank the SoftwareKey team for the excellent service we received during the past years. I won’t hesitate to recommend your services to others!

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John Huhn CEO NewStream Solutions

World Class Customer Support and Proven Operational Excellence

SoftwareKey has world-class customer support and proven operational excellence. They work hard to ensure complete satisfaction with every order. What convinced us was the complete array of features of SOLO Server along with their tremendous customer support that is essential to maintaining your business.

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Mark Fonseca 3000AD Systems

SoftwareKey support is second to none

I would certainly recommend the SoftwareKey System to others on the basis that SoftwareKey support is second to none. Allowing for the time difference, every e-mail I have sent – and there have been quite few – has always been answered straight away with good sound advice. Other suppliers I have dealt with sometimes take days to respond to a support call. Each support analyst is very familiar with their product and provides excellent, precise support.

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Jerry Kramskoy CEO/CTO MusicIncite Ltd

Support is Excellent - They Genuinely Want to Help

Based on my experience to date (a few months), I would definitely recommend The SoftwareKey System, especially as the cost is very reasonable.

The two aspects that I searched for in a licensing system were wider trialing (with controlled license expiration / conversion), and the ability to implement various license options dynamically (feature enabling).

From an integration viewpoint, this was straight-forward, starting from the supplied SDK, and modifying to suit. There is a lot of flexibility in the system, meaning we can consider feature-unlocking based on license type sold, while shipping one executable. That's a big win. Support is excellent ... these guys understand what support really is. They genuinely want to help.

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Jason Grabowski Owner / Baseline Achieved, LLC

I Feel Like an Important Customer, Not Just Another Number

My company provides project scheduling services and software.

Customer service was absolutely the most important feature I was looking for. I knew that whichever licensing solution I selected, I would be partnered with that company for a long time! Tanner and the team at SoftwareKey were awesome! I used two hours of jump start services to get everything up and running and a third hour to review everything and to make some tweaks to my licensing strategy. And now I am up and running and couldn't be happier! And I know that the SoftwareKey team is just an email away to answer any of my questions as they come up.

SoftwareKey played a huge role in releasing my first software application. I spent months looking at licensing solutions before finally selecting SoftwareKey. Couldn't be happier!

SoftwareKey offers a complete licensing solution that is easy to implement. And if you are a coder that is not familiar with licensing, they offer great customer care to get you up and running.

In my opinion, what separates SoftwareKey from other licensing solutions that I looked at is the customer care. They are very responsive to emails and they offer an excellent jump start service to get you up and running. They want my business and they are willing to work with me and support me to keep my business. I don't just feel like another number. I feel like an important customer with SoftwareKey. Not to mention that the licensing solution is great as well!

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Dustin Armstrong VP Operations, Tenacity, Inc.

It's Nice to See Sales Come in at 3am

SoftwareKey is a one stop shop for software protection. Tenacity has been using their solutions since we opened in 2004, and I would not consider going anywhere else. I love the SoftwareKey built-in shopping cart and tools they provide to protect our software from theft. It is nice to see sales come in at 3am.

The support that these guys offer is top notch. Dealing with the lowest technician all the way to the company owner has always been a pleasure.

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Noel Carboni Owner, ProDigital Software

I'm Proud to Include Their Technology in Our Products

We started using the SoftwareKey System in 2009 and within a few days we had implemented the full Protection + Automation bundle in our graphics products. We've never even considered another solution since. The folks at SoftwareKey have always been responsive and genuinely helpful. They truly have an entrepreneurial spirit and I'm proud to include their technology in our products.

We have a growing internet software business where customers purchase and activate software licenses online, 24 hours per day. All in all, our customers experience a slick, integrated, and automated process.

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Jeffrey Dobos ProComSol

Stopped License Sharing

It has a lot of functionality that end users want like online activation for getting up and running quickly. License sharing is also huge with end users. For us, getting data from the end user like email addresses was important. Technical support is pretty quick. License management is easy.