Risks with a “Do It Yourself” Approach to Software Licensing

SoftwareKey works with a wide range of businesses, budgets, licensing requirements, and staff skill levels.  Frequently, we find that customers underestimate the level of detail involved in successfully launching and maintaining a licensed application throughout its lifetime.

Consider What You Don't Know

When it comes to software licensing, as with so many things in this world, often you don’t know what you don’t know.

The correct implementation of licensing is essential to the smooth operation of your software product.    By opting for the most professional and secure implementation and design, you can be confident that your investment will lead to profits.

Do It Yourself Approach Works Well With Simple Licensing

Most customers who have simple licensing requirements, or those who have senior-level staff with licensing experience, can implement the SoftwareKey System inside of their software using our Do It Yourself approach.   And you can always contact us if you get stuck: we’re happy to answer simple questions under our Standard Support plan.

Consider These Risks with Do It Yourself Approach

BUT, remember that there can definitely be risks if you choose the Do It Yourself approach, especially if your staff is new to software licensing technology:

  • Trying to bring together multiple different licensing models in the same application can create inter-dependencies that are easy to miss or not realize until it is too late.  What may seem simple can become complex very quickly.
  • Responses to questions posted to our Standard Support staff will come from one of the many skilled people on our team. However, on this level you do not benefit from a central project manager who understands your licensing goals in detail. And unfortunately, answering questions in piecemeal bites without understanding your overall goals is possibly going to result in extra time being spent by all parties involved.
  • You don't want to be surprised if a flaw in your implementation is discovered after the software is released.  Patching security or implementation flaws on released software can sometimes involve significant time and money, and may even generate customer dissatisfaction.
  • Finally, even during normal operations, licensing flaws can sometimes open up exploitable holes that could allow customers or hackers to steal your software more easily.
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Clint Monari Lead UI Developer, Bridge Software Institute

Cloud-Controlled Network Floating Licensing has Greatly Simplified our License Authentication Process

Our institute provides leading-edge bridge engineering software tools for use in bridge design.

Configuration and management of client licenses is quite easy with SOLO Server. The code samples provided to help set up the licensing interface between our products and the licensing libraries are thorough and intuitive. I particularly liked having separate projects corresponding to all recent versions of Visual Studio.

The Cloud-Controlled Network Floating Licensing option has greatly simplified our license authentication process. Moving from a LAN approach to a WAN approach has also made our clients' lives easier, as they only need to manage one account for all offices instead of the one-license-per-office approach. And if it makes our clients happy, it makes us happy.

License authentication time using the Cloud approach is proving to be significantly faster than license authentication using a WAN approach in conjunction with some clients' own server.

The SoftwareKey team has been extremely responsive in assisting us with implementation of cloud-controlled network licensing. They've answered our questions and helped with troubleshooting on multiple occasions, including outside of normal business hours.

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Ray White Fog Line Software LLC

The Best Investment I Have Ever Made for My Business

I just want to thank you SoftwareKey for the # 1 greatest product and customer service that you have supplied me with for the past nine years. My business could not operate without you and you take so much of the work load out of my business that you could not even imagine. SoftwareKey is like having your very own special department for your own business. SoftwareKey has the # 1 greatest one-on-one customer support that you could ever ask for. I know SoftwareKey has been the best investment I have ever made for my business and I look forward to many more years of doing business with you. Keep up the great work and as always I look forward to seeing what new feature you have for us coming in the future.

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Chuck Vigeant M.Ed. Managing Partner, CLEARIFY®

We Made the Correct Choice with SoftwareKey

We have been impressed with both products and services by SoftwareKey. First and foremost, it works and when we need help we get it. Dependability is second to none - of any product I have used in the last 3 decades. They are receptive to constructive criticism, and are always honest in their approach.

SoftwareKey created a custom report for us, which allows us to view our licensing base - and what version they are on - in the blink of an eye, helping us support our customers better.

We made the correct choice when we made the decision to use their technology.

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Graeme Cox Engineering Director, DAVCO Farming

They Put in Overtime to Help Us with a Critical Issue

SoftwareKey has been an important part of our business in terms of securing our intellectual property with their software protection and allowing us to implement a pay as you use business model which is a first in our industry. Their support is always responsive and when we recently had a critical issue that was preventing the release of our latest version of software, they worked over many hours to track down the problems and solve it. This was a great relief and allowed us to ship our product and keep the sales coming in.

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Jerry Kramskoy CEO/CTO MusicIncite Ltd

Support is Excellent - They Genuinely Want to Help

Based on my experience to date (a few months), I would definitely recommend The SoftwareKey System, especially as the cost is very reasonable.

The two aspects that I searched for in a licensing system were wider trialing (with controlled license expiration / conversion), and the ability to implement various license options dynamically (feature enabling).

From an integration viewpoint, this was straight-forward, starting from the supplied SDK, and modifying to suit. There is a lot of flexibility in the system, meaning we can consider feature-unlocking based on license type sold, while shipping one executable. That's a big win. Support is excellent ... these guys understand what support really is. They genuinely want to help.

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Ann Rutter Product Development Manager / The Electric Quilt Company

Getting a real person on the phone was easy

A very, very strong aspect of the company [SoftwareKey] is the customer support which follows the purchase of the product. Getting a real person on the phone was easy and the expertise I was met with was great.

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Ashish Lal Scrum Master/Lepide Software Pvt. Ltd.

Simplified Product with Excellent Support

When it comes to streamline the customized licensing, the SoftwareKey System is your best bet. The SDK is easy to implement and doesn't take long to customize according to our needs.

Their incredible support and commitment helped us deliver licenses to our clients and distributors across the globe with the least efforts. In fact, using the Premium Support option, they helped us with advanced licensing customization to solve some specific needs that we had.

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Mark Fonseca 3000AD Systems

SoftwareKey support is second to none

I would certainly recommend the SoftwareKey System to others on the basis that SoftwareKey support is second to none. Allowing for the time difference, every e-mail I have sent – and there have been quite few – has always been answered straight away with good sound advice. Other suppliers I have dealt with sometimes take days to respond to a support call. Each support analyst is very familiar with their product and provides excellent, precise support.

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Andre Martinez Executive Business Services, Inc.

Flexible and Stable for Thousands of Users

We have used Protection PLUS for many years with thousands of users, and it has been a very flexible and stable product. We recently encountered an issue requiring FIPS-compliance in our software in order to participate with some US government contracts. We contacted SoftwareKey support to inquire about a FIPS-compliant version of Protection PLUS. Even though it required a special build of their library, they researched the issue and provided a solution very quickly. This was a big deal for us to support some large companies evaluating our product.

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Matthew Friedman National Instruments

Big Value that delivers!

We spent a lot of time integrating the SoftwareKey platform with our platform, that was a really big value add that delivers productivity and value to our development community by having tight integration with our tools. Being able to work together [with SoftwareKey] like that enabled us to bring this additional value that would not have been possible otherwise.