Risks with a “Do It Yourself” Approach to Software Licensing

SoftwareKey works with a wide range of businesses, budgets, licensing requirements, and staff skill levels.  Frequently, we find that customers underestimate the level of detail involved in successfully launching and maintaining a licensed application throughout its lifetime.

Consider What You Don't Know

When it comes to software licensing, as with so many things in this world, often you don’t know what you don’t know.

The correct implementation of licensing is essential to the smooth operation of your software product.    By opting for the most professional and secure implementation and design, you can be confident that your investment will lead to profits.

Do It Yourself Approach Works Well With Simple Licensing

Most customers who have simple licensing requirements, or those who have senior-level staff with licensing experience, can implement the SoftwareKey System inside of their software using our Do It Yourself approach.   And you can always contact us if you get stuck: we’re happy to answer simple questions under our Standard Support plan.

Consider These Risks with Do It Yourself Approach

BUT, remember that there can definitely be risks if you choose the Do It Yourself approach, especially if your staff is new to software licensing technology:

  • Trying to bring together multiple different licensing models in the same application can create inter-dependencies that are easy to miss or not realize until it is too late.  What may seem simple can become complex very quickly.
  • Responses to questions posted to our Standard Support staff will come from one of the many skilled people on our team. However, on this level you do not benefit from a central project manager who understands your licensing goals in detail. And unfortunately, answering questions in piecemeal bites without understanding your overall goals is possibly going to result in extra time being spent by all parties involved.
  • You don't want to be surprised if a flaw in your implementation is discovered after the software is released.  Patching security or implementation flaws on released software can sometimes involve significant time and money, and may even generate customer dissatisfaction.
  • Finally, even during normal operations, licensing flaws can sometimes open up exploitable holes that could allow customers or hackers to steal your software more easily.
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Timour Koupeev Vose Software, Head of Development

The SoftwareKey System Makes Our Life Easy and Helps Keep Costs Low

Our company develops software for risk management and quantitative risk analysis.

We're very impressed with the electronic license management and license activation features of the SoftwareKey System. This makes our life easy as we can keep the licensing for all of our products including web applications in one place. We are also amazed by the network floating licensing feature, which is quick and easy to implement!

We've been able to keep our administration costs low by applying a similar approach to licensing of various software applications and a new employee could pick up the license management job in no time.

I don't think there's anything one could want in terms of license management on top of what SoftwareKey is offering. Implementation is intuitive and well explained in the manual and samples.

We are very happy with the SoftwareKey System's set of tools - we have relied on them for more than 10 years now and they have never failed us. Their client support is also brilliant - always helpful and timely.

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Joe Herres VP, Product. H3 Solutions/Mobile Entree

Affordable Licensing Solution and a Great Support Team

The SoftwareKey team was willing to work with us on a couple of custom needs we had and provided great support for our licensing needs for 6+ years. We were able to go to market with confidence, knowing that our software would be protected against piracy.

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Adam Reue Senior Software Engineering Project Manager, Revcord

They Always Help Me with a Prompt, Cheerful, and Very Easy to Understand Response

We have been using SOLO Server along with Protection PLUS 4 SDK for several years. We recently upgraded to Protection PLUS 5 SDK, and the SoftwareKey support team has helped make the transition a success. With our software release date quickly approaching, things began to become a bit hectic and I had some urgent questions that needed answers. SoftwareKey support promptly supplied me with more than ample documentation, and got me on the right path to resolving my issue that night before the start of the next business day. No matter how simple (or dumb) of a question I have, they always help me towards a resolution with a prompt, cheerful, and very easy to understand response.

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Stuart Nielsen Chief Information Officer / Tools4FIM (OXFORD COMPUTER GROUP)

Support like this is hard to find.

Over my 25 years, of all the companies I have encountered, Mike and his team rank in the top five in customer support, responsiveness and help. I suppose in this day in age that is probably the highest commendation that I can give Mike and his team.

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Jason Grabowski Owner / Baseline Achieved, LLC

I Feel Like an Important Customer, Not Just Another Number

My company provides project scheduling services and software.

Customer service was absolutely the most important feature I was looking for. I knew that whichever licensing solution I selected, I would be partnered with that company for a long time! Tanner and the team at SoftwareKey were awesome! I used two hours of jump start services to get everything up and running and a third hour to review everything and to make some tweaks to my licensing strategy. And now I am up and running and couldn't be happier! And I know that the SoftwareKey team is just an email away to answer any of my questions as they come up.

SoftwareKey played a huge role in releasing my first software application. I spent months looking at licensing solutions before finally selecting SoftwareKey. Couldn't be happier!

SoftwareKey offers a complete licensing solution that is easy to implement. And if you are a coder that is not familiar with licensing, they offer great customer care to get you up and running.

In my opinion, what separates SoftwareKey from other licensing solutions that I looked at is the customer care. They are very responsive to emails and they offer an excellent jump start service to get you up and running. They want my business and they are willing to work with me and support me to keep my business. I don't just feel like another number. I feel like an important customer with SoftwareKey. Not to mention that the licensing solution is great as well!

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Jeffrey Dobos ProComSol

Stopped License Sharing

It has a lot of functionality that end users want like online activation for getting up and running quickly. License sharing is also huge with end users. For us, getting data from the end user like email addresses was important. Technical support is pretty quick. License management is easy.

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Henry He Overland Conveyor Company Inc.

Brilliant!

Thank you! I'd also simply like to say you guys have been amazing, I've sent multiple tickets the past few weeks and the promptness and fullness of your replies has been brilliant!

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Bernice Kelly Owner, School by Design

Expert, Timely Support Even with 13H Time Difference

The most impressive feature of SoftwareKey is the quality and expertise of its support. As an Australian business, email was the common interaction. All questions were answered in a timely, respectful, expert and comprehensible manner whether simple or complex. As educators, these were qualities we most notice and most value.

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Sterren Fisher Lead Software Developer at Atkins Transportation

Fantastic Solutions Provider Who Will Bend Over Backwards to Help

We have been able to provide entitlement management and software protection capabilities to two new .NET software products we are in the process of launching. The SoftwareKey team really puts their customers first and responds very quickly and effectively to support queries raised. Their software is also well designed and powerfully featured.

I recommend that you take advantage of their fantastic support.

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Matthew Friedman National Instruments

Big Value that delivers!

We spent a lot of time integrating the SoftwareKey platform with our platform, that was a really big value add that delivers productivity and value to our development community by having tight integration with our tools. Being able to work together [with SoftwareKey] like that enabled us to bring this additional value that would not have been possible otherwise.