SoftwareKey works with a wide range of businesses, budgets, licensing requirements, and staff skill levels. Frequently, we find that customers underestimate the level of detail involved in successfully launching and maintaining a licensed application throughout its lifetime.
When it comes to software licensing, as with so many things in this world, often you don’t know what you don’t know.
The correct implementation of licensing is essential to the smooth operation of your software product. By opting for the most professional and secure implementation and design, you can be confident that your investment will lead to profits.
Most customers who have simple licensing requirements, or those who have senior-level staff with licensing experience, can implement the SoftwareKey System inside of their software using our Do It Yourself approach. And you can always contact us if you get stuck: we’re happy to answer simple questions under our Standard Support plan.
BUT, remember that there can definitely be risks if you choose the Do It Yourself approach, especially if your staff is new to software licensing technology:
A++++ support from SoftwareKey! First your software is easy to use and flexible enough to accommodate new and legacy products. More importantly, your support team is phenomenal. The dedication you showed to solving our unique situation was more than just appreciated, it was praised. The ultimate result was a flawless installation and activation by our customers ... a definite tribute to SoftwareKey.
We've been using SoftwareKey since 2005. They have been essential to our ability to license our software, and they haven't had any issues keeping up with our growth. SoftwareKey has been incredibly responsive with my needs and requests for features. Their support is also very proactive with issues I didn't even know I needed to fix. I can't recommend them enough when it comes to a product licensing. They are there whenever we need them, and they also continue to exceed my expectations when it comes to our company's needs.
Every time I raise a ticket with SoftwareKey, it gets dealt with promptly and with insight. Your team should be congratulated on such a consistently good performance. TRUST me, I deal with a number of IT support sites and yours is the best by a country mile.
We are very pleased with the SoftwareKey team's dedication and professionalism in resolving complicated issues. We've been using the SoftwareKey System for several years and every time when we needed support we did get it promptly and in a friendly manner. The recent release of Protection PLUS 5 SDK expands SoftwareKey System functionality to additional platforms and processor architectures, which we are planning to start using because we are confident in the company's products and developer team competency.
Do not hesitate with SoftwareKey - it's a solid company, great competitive products and outstanding customer support.
SoftwareKey has world-class customer support and proven operational excellence. They work hard to ensure complete satisfaction with every order. What convinced us was the complete array of features of SOLO Server along with their tremendous customer support that is essential to maintaining your business.
We have been impressed with both products and services by SoftwareKey. First and foremost, it works and when we need help we get it. Dependability is second to none - of any product I have used in the last 3 decades. They are receptive to constructive criticism, and are always honest in their approach.
SoftwareKey created a custom report for us, which allows us to view our licensing base - and what version they are on - in the blink of an eye, helping us support our customers better.
We made the correct choice when we made the decision to use their technology.
We are a new startup business and will initially be selling software to the construction industry and providing consulting services.
What I really like about the SoftwareKey System is that it's quick to setup, provides full automation when using SOLO Server for customers to download and activate software instantly and it will also integrate with FastSpring for payments.
We are in the process of launching our first product. I went with the SoftwareKey System as the system looked relatively easy to implement and the fact that the client can purchase, download and activate automatically without me having to deal with that side of things is a great time saver.
I researched a lot of different products and kept coming back to SoftwareKey for the below reasons. They have a large amount of online information including online tutorials, webinars and tips, etc. which is great. As I am totally new to the licensing of software, one massive thing for me was good customer support for which I have only read good reviews about in regards to SoftwareKey. I also found their pricing to be very reasonable - especially important to me was that I did not want to be paying out huge amounts for the software automation for downloading and activating the software. This was important to me as a new start up company and not having massive cash reserves to rely on until the product gets some traction.
I used the Jump Start Service a few nights ago to make sure I was doing things correctly etc. Dan from SoftwareKey was who I dealt with and I have got to say he was great - relaxed and helped me sort things out - no worries. So yes the customer service is great. I would not hesitate for a second in recommending SoftwareKey.
My company provides project scheduling services and software.
Customer service was absolutely the most important feature I was looking for. I knew that whichever licensing solution I selected, I would be partnered with that company for a long time! Tanner and the team at SoftwareKey were awesome! I used two hours of jump start services to get everything up and running and a third hour to review everything and to make some tweaks to my licensing strategy. And now I am up and running and couldn't be happier! And I know that the SoftwareKey team is just an email away to answer any of my questions as they come up.
SoftwareKey played a huge role in releasing my first software application. I spent months looking at licensing solutions before finally selecting SoftwareKey. Couldn't be happier!
SoftwareKey offers a complete licensing solution that is easy to implement. And if you are a coder that is not familiar with licensing, they offer great customer care to get you up and running.
In my opinion, what separates SoftwareKey from other licensing solutions that I looked at is the customer care. They are very responsive to emails and they offer an excellent jump start service to get you up and running. They want my business and they are willing to work with me and support me to keep my business. I don't just feel like another number. I feel like an important customer with SoftwareKey. Not to mention that the licensing solution is great as well!
The SoftwareKey team was willing to work with us on a couple of custom needs we had and provided great support for our licensing needs for 6+ years. We were able to go to market with confidence, knowing that our software would be protected against piracy.
SoftwareKey was able to help us address a business need in a quick and professional manner. They have consistently shown us how flexible and helpful their staff is. We took the selection of a vendor very seriously and the decision has proven to be a good one.