Risks with a “Do It Yourself” Approach to Software Licensing

SoftwareKey works with a wide range of businesses, budgets, licensing requirements, and staff skill levels.  Frequently, we find that customers underestimate the level of detail involved in successfully launching and maintaining a licensed application throughout its lifetime.

Consider What You Don't Know

When it comes to software licensing, as with so many things in this world, often you don’t know what you don’t know.

The correct implementation of licensing is essential to the smooth operation of your software product.    By opting for the most professional and secure implementation and design, you can be confident that your investment will lead to profits.

Do It Yourself Approach Works Well With Simple Licensing

Most customers who have simple licensing requirements, or those who have senior-level staff with licensing experience, can implement the SoftwareKey System inside of their software using our Do It Yourself approach.   And you can always contact us if you get stuck: we’re happy to answer simple questions under our Standard Support plan.

Consider These Risks with Do It Yourself Approach

BUT, remember that there can definitely be risks if you choose the Do It Yourself approach, especially if your staff is new to software licensing technology:

  • Trying to bring together multiple different licensing models in the same application can create inter-dependencies that are easy to miss or not realize until it is too late.  What may seem simple can become complex very quickly.
  • Responses to questions posted to our Standard Support staff will come from one of the many skilled people on our team. However, on this level you do not benefit from a central project manager who understands your licensing goals in detail. And unfortunately, answering questions in piecemeal bites without understanding your overall goals is possibly going to result in extra time being spent by all parties involved.
  • You don't want to be surprised if a flaw in your implementation is discovered after the software is released.  Patching security or implementation flaws on released software can sometimes involve significant time and money, and may even generate customer dissatisfaction.
  • Finally, even during normal operations, licensing flaws can sometimes open up exploitable holes that could allow customers or hackers to steal your software more easily.
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Michael Gencarelli Co-Founder / nGeneYes, Inc.

The SoftwareKey System is the complete package!

I wanted to make sure that everything was set up right, and that required more than your standard support. I was willing to pay for additional help, and you have the Jump Start program, and I signed up for that.

You worked with me to get it scheduled, because my schedule has been so tight. And you guys were thorough. You went through all the settings and checked under the hood for me, and made sure we had everything set up right.

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Chao Han President, VirtualGrid

Excellent Service

I would like to thank the SoftwareKey team for the excellent service we received during the past years. I won’t hesitate to recommend your services to others!

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Ian Mead IDM Computer Solutions, Inc.

Quality product - easy to use

SoftwareKey has provided IDM a 21st century software license solution that is on par with any major publisher we know of... that includes quality and excellent customer service and support. Easy to register, extensible to multi-platforms, and easy for our users to stay current!

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Leo Revzin Owner / Zevrix Solutions

Full-Featured Software Licensing Solution at a Great Value

My conclusion after researching all other available solutions on the market for desktop software license protection is that the SoftwareKey System is a great value for the features they offer.

  • Stellar customer support which is fast and efficient.
  • Rich developer materials. I needed to integrate the SoftwareKey system with 2Checkout e-commerce solution - which seemed like a daunting task. I expected it to take at least a couple of weeks - or hiring a developer to do the job. Fortunately, SoftwareKey had a library of PHP scripts that covers all the necessary tasks for license creation. Within a couple of days I had a basic working solution for license key generation from 2Checkout calls.
  • In addition to the complete licensing solution it was important to me to have a self-service license portal for the users where they can manage their activations. SoftwareKey offers just that - and the portal is also highly customizable.

I'm switching from another license provider I used for over 10 years (and who ceased the development of their solution). So I knew exactly what set of existing features I need - as well as more advanced options not offered by my previous provider. And preferably at a better price. SoftwareKey turned out to be the provider who satisfies all my requirements.

I also had some very specific custom requirements for different license and product types - which I wasn't sure can be easily implemented (if at all). With SoftwareKey I could achieve the flexibility I need - and even easier than I expected. Something that's not directly implemented in their system can be done through custom coding on my end.

Their SDK samples is another benefit worth mentioning. They fully cover every aspect of license management and make it easy to integrate SoftwareKey System into your software. As an additional advantage for me, their macOS samples are fully wrapped in Objective-C - which saved a great deal of time for me to implement the system in my Mac products.

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Ashish Lal Scrum Master/Lepide Software Pvt. Ltd.

Simplified Product with Excellent Support

When it comes to streamline the customized licensing, the SoftwareKey System is your best bet. The SDK is easy to implement and doesn't take long to customize according to our needs.

Their incredible support and commitment helped us deliver licenses to our clients and distributors across the globe with the least efforts. In fact, using the Premium Support option, they helped us with advanced licensing customization to solve some specific needs that we had.

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Anatoliy Shishkin President, 2D Technology Group, Inc.

Confident in SoftwareKey's Products and Developer Team Competency

We are very pleased with the SoftwareKey team's dedication and professionalism in resolving complicated issues. We've been using the SoftwareKey System for several years and every time when we needed support we did get it promptly and in a friendly manner. The recent release of Protection PLUS 5 SDK expands SoftwareKey System functionality to additional platforms and processor architectures, which we are planning to start using because we are confident in the company's products and developer team competency.

Do not hesitate with SoftwareKey - it's a solid company, great competitive products and outstanding customer support.

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Ann Rutter Product Development Manager / The Electric Quilt Company

Getting a real person on the phone was easy

A very, very strong aspect of the company [SoftwareKey] is the customer support which follows the purchase of the product. Getting a real person on the phone was easy and the expertise I was met with was great.

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Noel Carboni Owner, ProDigital Software

I'm Proud to Include Their Technology in Our Products

We started using the SoftwareKey System in 2009 and within a few days we had implemented the full Protection + Automation bundle in our graphics products. We've never even considered another solution since. The folks at SoftwareKey have always been responsive and genuinely helpful. They truly have an entrepreneurial spirit and I'm proud to include their technology in our products.

We have a growing internet software business where customers purchase and activate software licenses online, 24 hours per day. All in all, our customers experience a slick, integrated, and automated process.

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Bernice Kelly Owner, School by Design

Expert, Timely Support Even with 13H Time Difference

The most impressive feature of SoftwareKey is the quality and expertise of its support. As an Australian business, email was the common interaction. All questions were answered in a timely, respectful, expert and comprehensible manner whether simple or complex. As educators, these were qualities we most notice and most value.

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Graeme Cox Engineering Director, DAVCO Farming

They Put in Overtime to Help Us with a Critical Issue

SoftwareKey has been an important part of our business in terms of securing our intellectual property with their software protection and allowing us to implement a pay as you use business model which is a first in our industry. Their support is always responsive and when we recently had a critical issue that was preventing the release of our latest version of software, they worked over many hours to track down the problems and solve it. This was a great relief and allowed us to ship our product and keep the sales coming in.