Have you landed at the SoftwareKey Blog as the result of an Internet search of “software licensing providers” or some other similarly worded phrase? If so, we think it’s a pretty safe bet that you are currently in search of a licensing solution for your software product or products. We want to welcome you to our website, and we invite you to hang out with us for a few minutes and check out the remainder of this blog post. This missive is geared to supply you with a few morsels of cerebral nourishment — hey, what a fancy-schmancy way of saying “food for thought,” huh? — that we believe you will find indispensable as you shop-and-compare among licensing providers.
As you begin the elimination round of your vendor selection process, we ask you to take a moment to consider the following: Major operating system upgrades. Automatic updates. Microsoft Patch Tuesday. Emergency fixes to thwart newly uncovered security vulnerabilities. Throw all of these external events together into an imaginary blender, and you'll quickly realize that your software application is subjected to an ever-changing operating environment landscape. That’s why we believe it is absolutely essential for you to choose a software licensing provider that offers outstanding post-sales customer support and stands behind their menu of products and services 100%. In our book, customer support after the sale is what differentiates a remarkable customer experience from a ho-hum or even downright unacceptable one.
Naturally, we hope that you will ultimately select the SoftwareKey System to fulfill your software licensing requirements. But we also realize that competition is healthy — it keeps us at the top of our game and provides you — the software author — with a wide array of products and services from which to choose. Competition also gives companies like SoftwareKey a sense of urgency about providing exceptional customer support. So, when evaluating how the SoftwareKey System "stacks up" against the competition, we urge you to consider the following criteria (in addition to your own):
We’ll go ahead and give you OUR straightforward answers to the above questions:
While we're on the subject of satisfied SoftwareKey customers, we would like to share with you the following highlights of an e-mail we received from one of our many appreciative customers:
Our institute provides leading-edge bridge engineering software tools for use in bridge design.
Configuration and management of client licenses is quite easy with SOLO Server. The code samples provided to help set up the licensing interface between our products and the licensing libraries are thorough and intuitive. I particularly liked having separate projects corresponding to all recent versions of Visual Studio.
The Cloud-Controlled Network Floating Licensing option has greatly simplified our license authentication process. Moving from a LAN approach to a WAN approach has also made our clients' lives easier, as they only need to manage one account for all offices instead of the one-license-per-office approach. And if it makes our clients happy, it makes us happy.
License authentication time using the Cloud approach is proving to be significantly faster than license authentication using a WAN approach in conjunction with some clients' own server.
The SoftwareKey team has been extremely responsive in assisting us with implementation of cloud-controlled network licensing. They've answered our questions and helped with troubleshooting on multiple occasions, including outside of normal business hours.
Earlier in this blog post, we made a passing reference to our new and vastly improved SoftwareKey Support Portal. We have spent the better part of yet another hot and humid Florida summer (minus the hurricanes, knock on wood!) working tirelessly to ensure its serviceability as a one-stop destination for an exceptional customer experience. Not long ago, we unveiled the revamped and retooled SoftwareKey Support Portal as compelling proof of our commitment to providing unbeatable customer support. We cordially invite you to review a recent blog post regarding the new SoftwareKey Support Portal to learn more about the exciting features that are now available to our customers:
Mike Wozniak is one of the co-founders of SoftwareKey.com and responsible for marketing, content and product strategy. When he isn't plotting new ways to help customers solve licensing and business automation challenges, he likes to travel and entertain guests who come to visit the Orlando area. He also writes most of the licensing tips here.
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