321 Studios Selects SOLO Server For Their Backoffice

By Deborah J | Success Stories

Apr 17
321 Studios

321 Studios, a St. Louis-based software company chooses SOLO Server to manage their e-commerce and back office operations. "We started developing our own e-commerce back office last fall but our business requirements quickly outgrew the features we had implemented." says Robert Moore, President of 321 Studios. "I have been dealing with Concept Software off and on for 10 years and decided to investigate the features of SOLO Server." On January 31st, 2002, SOLO Server was commissioned after significant planning and testing was executed. "We were pleased to see successful orders coming through right away." says Moore.

Since the deployment of SOLO Server late January 2001, 321studios has processed over a million transactions through SOLO Server. "The 321 studios installation has given us tremendous knowledge in the power and flexibility of SOLO Server." says Michael Wozniak, President of Concept Software. "They have used almost every feature SOLO Server has to offer. We have been pleased to share with 321 Studios not only our software but also our years of software licensing and e-commerce experience." Processing anywhere from 1200 to 3000 orders per day, SOLO Server has been used at 321 studios for:

  • Order entry
  • Real-time credit card authorization
  • Shipping products to customers
  • Electronic Software Delivery
  • Electronic License Activation
  • Federal Express air bill generation
  • Affiliate signup and management
  • Software distributor order entry and management
  • Merchant account integration
  • Customer trouble ticket system
  • Frequently Asked Questions Database and Searchable Knowledgebase
  • Customer e-mail broadcasting
  • Affiliate features
  • Bundled products
  • Upsell products
  • Financial reporting
  • Most other SOLO Server features listed at SOLO Server Features

In June, 321 Studios started using the new Instant PLUS(tm) wrapper technology to further protect their application from reverse engineering. "We are pleased to see 321 Studios implement a custom skin to our Instant PLUS technology for use in their main application and also third party applications." says Wozniak. "It is exciting to see the full SoftwareKey Licensing technology all work together to its fullest capacity."

About 321 Studios

321Studios.com is a leading provider of DVD authoring software. DVD Copy Plus includes all the software required to burn backup copies of DVD movies on regular CD-R media, enabling consumers to protect their investment in their DVD libraries by inexpensively creating a duplicate collection to insure against loss in the event of scratching and other damage. The company is privately held and headquartered in St. Louis, Missouri, with offices in Berkeley, CA, and Philadelphia, PA.

321 Studios

About the Author

Deborah Jackson contributes in a variety of areas on the business operations end of things bolstering our continual improvement. When it comes to marketing activities, she considers the process of creating Success Stories to be a unique pleasure. Conducting customer interviews means spending quality time with a diverse cross section of SoftwareKey.com customers.These special customers are willing to share their personal business challenges in an effort to help others navigate software licensing territory. It’s typical to find her in passionate conversation exploring what’s next for humanity, in conjunction with discovering the power within the territory of consciousness itself. She insists this is great fun!